5 Current Trends in Job Résumés

(image from rayvinmedia.com)

With the globalization of business and advancements in technologies, businesses are making a lot of changes in an effort to gain a competitive advantage in today's fast-paced business environment. Similarly, job seekers should be looking for new ways to stand out and gain their own competitive advantage in the selection process.

There are a number of good resources for sprucing up a traditional résumé (two that I think have a number of good points are from U.S. News and Business Insider). But even the Wall Street Journal reports that the traditional résumé is losing its relevance in an increasingly competitive and technological job market - particularly for positions that require innovation and creativity. Below are five trends for job résumés that are currently gaining momentum:

 

(image from mylifeaudio.com)

The Storytelling Résumé
This trend moves away from simply presenting general, static information to actually weaving a narrative that tells the hiring organization what you bring to the table and how you can meet their needs. This can be done in a number of ways. For example, instead of just listing past employment, show how your experience is relevant for the current job opening. Or highlight your accomplishments by showing the numerical value of your work (i.e. "Reduced production costs by 33%," or "Expanded our customer base from 35 customers to over 400 customers").

Another example is to highlight your ambition and promotability by listing multiple job titles (with dates) under the same employer. Take, for example, someone who started as an intern for an organization, then was hired as an administrative staff member, and subsequently became a supervisor over other staff. Those three job titles (Intern, Administrative Staff Member, Staff Supervisor), each with their specific information as described in the previous paragraph, tells a prospective employer (1) that you take advantage of growth opportunities, (2) that you were successful in your previous job(s), and (3) that you would likely stick with the company for a long time.

One article even goes as far as to suggest creating a personal bio in lieu of a résumé, answering five major quesions: (1) Who are you?, (2) How can you help the hiring organization?, (3) How did you get to where you are?, (4) Why can you be trusted?, and (5) What do you share in common? (i.e. Why would you be a good fit for the job/company?)

 (image from brainzooming.com)

The Creative Résumé
Other than the information it contains, what makes your résumé stand out from others? It used to be that printing a résumé on professional-looking cardstock (i.e. marbled, ivory, or parchment) or bright colored paper was enough to draw attention to it. Today, job applicants are often asked to submit their résumés electronically, without printing the résumé at all. But that doesn't mean you can't be creative. If anything, it has increased the creative options for job seekers.

Examples such as the job seeker who formatted his online résumé to look like an Amazon product or  the 15 creative résumés found here show how you can set yourself apart for other job seekers by showcasing your talents and creativity. The trick is to be creative in a manner that accentuates the positive knowledge, skills, abilities, and competencies that an organization and/or hiring manager might be looking for in filling the type of position you want.

(image from ksl.com) 

The Visual Résumé 
The visual résumé is a specific type of creative résumé in which your past education, work experiences, accomplishments, etc., are presented in an "infographic" form. Basically, this information is presented visually (typically through graphs and charts) in an effort to draw and maintain the attention of the person reviewing the résumé and to highlight the information that best sells the job candidate. The picture above is just one example of how this can be done. Other examples can be found here and here.

(image from usatoday.com)

The Video Résumé
Using a video presentation as a résumé allows a job seeker to literally tell his/her story and create a personal environment where the hiring manager gets a glimpse into the professionalism, communication skills, and personality of the applicant.

Both USA Today and CBS News share some pros and cons of using video résumés, along with tips for increasing their quality and impact. These links also suggest some sites that are available to assist in creating and hosting video résumés.

One of my favorite examples of a video résumé is found below. It is far from the ideal video résumé, and showcases some of the pros and cons of this résumé medium.

The Google Résumé

The idea of a Google résumé is the idea that your online presence creates its own résumé that can be found when a hiring manager "googles" you, or searches for information about you using an internet search engine. This could include personal webpages, social networking sites (i.e. Facebook, LinkedIn), blogs, etc. More and more hiring managers are using these resources during the process of recruiting and employee selection in an effort to find the best candidate and/or dig up red flags that may indicate that a candidate is not a good fit for the company.

Socialmediatoday.com has a great infographic that details why a positive online presence matters and how one can go about improving his/her Google résumé (or social résumé, as they term it). One of the best ways to first approach the situation is by going ego surfing, using the mindset of a hiring manager to critique the information you find.


Utilizing and managing any of these five current résumé trends takes varying amounts of time, effort, and skill. It is important to understand the job market for the kinds of jobs for which you are applying and whether utilizing these résumé trends would be beneficial in your own job search. Typically, the more creativity and innovation that a job requires, the more many of these résumé trends would apply.

Be Careful What You Post Online

image from thenextgreatgeneration.com

Does this story sound familiar? An individual sees something humorous or interesting, snaps a photo, and uploads it somewhere on the internet to share with others. Seems pretty innocuous, right? Most of us have probably done it ourselves - whether it be on Facebook, Instagram, Reddit, or a personal blog. Unfortunately, things get a little muddier when the incident occurs in a work setting, refers to your job, or may cause others to look negatively at the organization that employs you. All of a sudden, what is seemingly innocent could end up being the grounds for disciplinary action - including termination.

Take the recent example of the waitress at Applebees who was fired for posting a customer receipt onine. Sure, a receipt from a self-proclaimed pastor questioning why a waitress should get an 18% tip when God only gets 10%, is interesting, humorous, and unexpected. But the problem came when the customer's signature was included in the picture and was used by the savvy internet community to identify the customer. The waitress (who wasn't even the one who served the table, by the way) took down the initial image and replaced it with one that did not include the signature, but nothing is truly erased from the internet as the image had already been reposted and taken on a life of its own.

You don't have to look far to find other examples of people being fired for information posted online, such as a teacher who was suspended (and eventually fired) after posting insulting comments on her blog about her students. In fact, here are 25 Facebook Posts, some more major than others, that led to firings.

These stories have received media attention because the question of separation between life inside and outside of work is a complex one. Often, these stories include legal action on the part of the employees who were terminated because the issue of if and when internet postings constitute a valid, job-related termination decision is a blurry one. And technology is changing so rapidly that it's almost certain that the courts won't be able to keep up.

- - - The Bottom Line Tip - - -

So what should you do as an employee? First of all, know what your company's policy is regarding online information. Secondly, always err on the side of caution. If there is any question as to whether you should post something online or not, the answer is probably no.

And what should you do as an employer? Make sure your company has a policy regarding internet use and posting information online. The company will be in a much better legal position if it has instituted, communicated, and consistently enforced such a policy with its employees.

Making a stink at work (literally)

I bet many of us can think of past (or present) coworkers who were not pleasant to work with for different reasons. Sometimes personalities clash and work ethics differ. Even personal habits and hygiene can cause conflict, particularly in a close working environment.

The Smoking Gun recently ran two stories about a recent written citation at the Social Security Administration given to an employee for "uncontrollable flatulence" that created a hostile and intolerable work environment for coworkers. The first story details the citation (part of a formal progressive discipline process), and also provides the full 5-page letter given to the employee - including accounts of prior meetings with supervisors discussing the matter and a detailed timeline of the recent flatulence episodes.

A month later, the second story followed up with a report that the formal reprimand had been withdrawn after scrutiny from higher management, even before the initial story had been exposed.

Personal habits and hygiene can be a touchy situation in a work environment. Was the written reprimand warranted? I don't know. I suppose only the employee's coworkers know the extent of the problem. But I know that I have had experiences of having to discuss body odor, perfume smells, and bad breath with employees under my supervision, and it is always awkward and embarrassing for both parties. However, I have never had to resort to a formal warning or written documentation. And for that, I am grateful. 

Reasonable Accommodation for Mental Health Issues: The Case of The Houston Rockets and Royce White

Reasonable accommodation is the legal term for an organization's responsibility to enable a qualified individual to perform their job, usually in the case of religious beliefs or disability. For example, an employer may have to avoid scheduling an employee to work on Sunday if the employee's religion prohibits such activity. Similarly, the way a workspace is designed may have to change for an employee with physical disabilities, such as a wheelchair. Other accommodations of work duties, schedules, dress codes, or other company practices may have to be made is similar situations of religious observance or disability.

An accommodation is considered reasonable as long as it does not constitute an undue hardship to the employer. What constitutes and undo hardship may depend on the situation, the expense, the size of the company, their financial situation, the type of company, etc.

With regards to religious observance and physical disabilities, reasonable accommodation are fairly straight forward and reasonably well understood. But what constitutes reasonable accommodation or undue hardship for a mental health issue such as an anxiety disorder?

image from bleacherreport.com

In one high profile example, the NBA's Houston Rockets drafted Royce White, a basketball player with admitted mental health challenges, including anxiety that could affect his ability to perform his job. For example, he is extremely afraid of flying. For a professional basketball player who is on the road for half of the season's games, that is a big hurdle to overcome.

In a video interview from USA today, White's desire to have a trained mental health professional available to diagnose his condition before games seems reasonable. And his argument equating mental health to physical health is compelling. Legislation such as the Mental Health Parity Act of 1996 and the Mental Health Parity and Addiction Equity Act of 2008 require health care plans that cover mental health to cover them in an equal manner to physical health coverage. However, these do not mandate that health care plans even cover mental health. And the 2008 law is still waiting for a final ruling from President Obama.

On the other hand, it seems that some of White's demands may be outside the bounds of reasonable accommodation. He reportedly wouldn't accept an assignment in the NBA's developmental league, which earned him a suspension without pay for breach of contract. And, as discussed by Sports Illustrated's Phil Taylor in the January 21 issue, even the request for medical decisions to be made by mental health professionals may not be doable under the the collective bargaining agreement (CBA) between the NBA and the players' union (though one of the problems may be that mental health is not adequately address in the CBA).

The Rockets have tried to make some concessions, such as paying for ground transportation to away games when feasible. But how much does an organization have to do before it falls outside the realm of reasonable accommodation? If, even after attempting some forms of accommodation, the disability (physical or mental) significantly inhibits the ability of an individual (such as White) to perform the job (consistently play basketball at an NBA level), then it could be argued that the individual is thus not qualified for the job.

Recent reports suggest that the Rockets and White may be close to a deal, and I certainly hope this is the case. I am not sure what the right answer is or where to draw the "reasonable accommodation/undue hardship" line - only that more discussion into the often-ignored subject of mental health issues in the workplace is needed. This is one high profile example, but there are probably thousands of individuals and numerous organizations trying to navigate similar situations without much of a road map to guide them.

What's a couple more years?

(AFP/Remy Gabalda) copied from here

A hotly-debated pension reform bill has recently passed in France. One of the main provisions was changing the retirement age from 60 to 62, which happens to be Early Retirement age here in the U.S.

Public opinion in France was against the change, but the Government went ahead, citing the need to make the change because of increasing debt and people who just keep living longer.

What I find somewhat humorous is that some of the most vocal protestors are high school students. 60 must seem ancient to them, and 62 is like having one foot in the grave already!

In reading some recent research on work attitudes, specifically about retirement, it is interesting that a vast majority of workers do not actually retire when they are eligible to do so, even when they have sufficient funds to live comfortably without working. Many workers even choose to return to work after retirement because they need the structure, fulfillment and meaning that work brings to their lives.

But I suppose that even if most workers continue working past the age of retirement, they would prefer to have that choice of retirement, instead of being forced to work a couple of extra years.

Workers Compensation Can Be a Pain in the Butt

The Iowa supreme court overruled a lower court in the case of an employee in for a rural water district in Iowa who was injured after shaking his derriere as a greeting to a fellow employee.

The lower court had ruled that Norman Vegars was ineligible for workers compensation on the grounds that he was engaging in horseplay at work. Vegars waved his butt as a greeting to his coworker, Casey Byrd, and Byrd attempted to return the unusual greeting by bumping the booty with his truck window. Unfortunately, he was off the mark and somehow smacked Vegars in the backside with his truck bed, leading to the workers compensation claim.

While the Iowa supreme court did not rule in favor of Vegars, the court did overturn the initial ruling against him and sent the case back to the workers compensation board to determine whether the butt-shaking activity should be considered in line with the course of his employment.

NY Jets Harassment Being Investigated

An accusation of harassment by players and coaches of the New York Jets football team against a female reporter is currently being investigated. The full story can be found here.

This story brings up an important point regarding harassment. It is not just something an organization needs to worry about between employees, or from supervisor to subordinate. Harassment can also be directed by an organization's employees toward an individual or group of individuals outside of the organization - such as vendors, business partners, customers or (in this case) a reporter. (An organization's employees can also be harassed by those outside of the organization.) The fact that Ines Sainz, the reporter in question, is both female and a minority representative (she works for a spanish-language Mexican TV network) adds further depth to the harassment claims.

The NFL and NY Jets are looking into the situation and Jets management has already apologized publicly for the perceived misconduct. But the situation and investigation are far from over.